AX-S Privacy Policy

What we've Changed

We updated this privacy policy on 3^rd June 2024 to make the following changes:

Updated text throughout the Privacy Policy to reflect SharpSpring's acquisition by (and renaming to) Constant Contact.

About this Site

AX-S is a trading name of EasyGates Ltd.

The AX-S Website is operated and maintained by EasyGates Ltd.

Introduction

EasyGates Ltd is committed to protecting the privacy of our customers and visitors. Any information submitted to us will be handled in accordance with this privacy policy.

Your information will not be passed onto a third party unless:

specifically stated below in the What Information we Process section; or
we have your express permission beforehand; or
we are required to disclose it:
- by or under any UK enactment;
- by any rule of common law; or
- by an order of a court or tribunal in any jurisdiction.

EasyGates Ltd may change this privacy policy from time to time by updating this page. Please revisit our Privacy Policy regularly in order familiarise yourself with it and keep abreast of any changes.

Any minor amendments (such as spelling or grammar corrections, clarifications or additional links) will be highlighted on this page. Any significant changes to what data we collect or how it is handled will be highlighted prominently across the website prior to - and for a reasonable duration after - changes are made.

Any changes will be highlighted as soon as, and for a reasonable duration after, changes are made.

This is version 1.0.1 of the AX-S Privacy Policy. It was last revised on 3^rd June 2024.

Scope

This privacy policy sets out what information EasyGates Ltd collects when you use the various functions of the AX-S website, as well as how we use and handle this information.

This privacy policy applies to ax-s.co.uk only.

What Information we Process

What Data we Collect	What we use this data for	How long is this data retained?	What is our lawful basis for handling and holding the data?	Is this data ever passed onto a third party?
Enquiry Details When completing our contact form, your Enquiry Details will be passed on to our CRM provider Constant Contact. The following information is then passed on to our internal technical or sales support teams: Name Telephone number (optional) Email address Any information inputted into the message and subject fields Any information inputted into additional fields on the form	The personally identifiable information we collect when filling out our contact form is used to ensure we can assist you with your enquiry in an efficient manner.	Our policies for email retention differ depending on the purpose of the email message, as well as the content of each particular message. Enquiries sent through this form will be kept at a minimum for as long as an enquiry or support case is still ongoing. Emails may be archived for a longer period if we believe it necessary to keep the email as a record of fact (i.e. if we believe a dispute over the nature or timing of events may occur). At most, email communications that do not need to be archived for any legal reasons (such as for accounting and VAT records, or if we believe an email may be relevant to any upcoming legal proceedings) will be kept for no longer than 2 years.	Consent: By submitting your details to our contact form, you have given clear consent for us to process your personal data for a specific purpose.	This data is shared with our CRM provider, Constant Contact (formerly known as SharpSpring). Constant Contact is operated by SharpSpring Technologies, Inc., a wholly owned subsidiary of Constant Contact, Inc. As well as AX-S's Privacy Policy, your data will also be subject to Constant Contact's Privacy Policy.. These details will never be passed onto another third party unless: we have your express permission beforehand; or are required to do so by law (see Introduction section).

Your Data and Your Rights

EasyGates Ltd cares deeply about your privacy. As such, whenever we handle data, we do so in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications Directive 2002, the General Data Protection Regulation, and all other applicable regulations and laws.

Under the GDPR, you have the following rights with regards to your data:

Your Right	How we will comply with GDPR
The right to be informed	We endeavour to provide you easily accessible information about how and why we collect and handle your data in a concise, transparent manner. We aim to produce all such information in clear and plain language. We will review our privacy policies on a regular basis and update them whenever we change what data we process or how we handle it.
The right of access	We will comply with any requests to provide an individual with any data of theirs that we hold. Access requests will be responded to free of charge and in a timely manner (at the latest within one month of receipt).
The right to rectification	If you believe that any information we are holding about you is incorrect or incomplete, we will promptly correct any such information (at the latest within one month of receipt).
The right to erasure	Whenever we are legally allowed to do so, we will erase any data we hold when requested by the individual in question. For example, we will delete any user accounts from our websites or remove email addresses from marketing lists whenever a request is made. In instances where we have to retain data for a certain period due to legal obligations, your data will be erased as soon as the legally binding period has passed. An example of data we are required to keep is accounting records for sales, which we are required to retain for 6 years in order to comply with the Companies Act 2006.
The right to restrict processing	We will comply with requests to restrict processing in accordance with the GDPR.
The right to data portability	We will comply with requests to transmit personal data to another controller in accordance with the GDPR.
The right to object	We will comply with objections to data processing in accordance with the GDPR.
Rights in relation to automated decision making and profiling	If we ever carry out any automated decision making and / or profiling, we will: Inform you of the logic and nature of the automated decision making and / or profiling. Take steps to prevent errors, bias and discrimination. Comply with your right to challenge and request a review of any decision, and to obtain an explanation of the decision. secure personal data in a way that is proportionate to the risk to the interests and rights of the individual, and that prevents discriminatory effects.

For more information about your data rights, please visit https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

For more information about how to make a subject access request, please visit https://ico.org.uk/for-the-public/personal-information/

If you want to exercise any of the above rights (including removal, rectification and access of data) or simply have any questions, please contact us using the methods in the Contacting EasyGates Ltd section.

Acknowledgements

Contains public sector information licensed under the Open Government Licence v3.0.

Information Commissioner's Office, Guide to the General Data Protection Regulation (GDPR) - 22^nd March 2018, licensed under the Open Government Licence. Certain information in this privacy policy was reproduced and adapted from the Information Commissioner's Office's "Guide to the General Data Protection Regulation (GDPR)". This guide is available for your viewing here: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/
GOV.UK, Running a limited company - Company and accounting records, licensed under the Open Government Licence. Certain information in this privacy policy was reproduced and adapted from GOV.UK's "Running a limited company - Company and accounting records" guide. This guide is available for your viewing here: https://www.gov.uk/running-a-limited-company/company-and-accounting-records

Contacting EasyGates Ltd

By Post

EasyGates Ltd,
Unit 16, James Scott Road,
Halesowen,
West Midlands,
B63 2QT

By Telephone

01384 569 942